HMBotel is a discovery and referral platform. Unless a page expressly states otherwise, the connected activity, restaurant, transport or ticket provider is the seller and remains responsible for availability, the booking contract, performance, cancellations, refunds and after-sales service. The provider’s terms and final price are displayed before purchase.
1. Controller
The controller is HMBOtel, at 8 BIS RUE ABEL 75012 Paris 12e Arrondissement FRANCE. Privacy contact: contact@hmbotel.com. Where a connected provider or hotel determines its own purposes, it is a separate controller for that processing.
2. Data categories
- Account and identity: name, email, role, language and authentication records.
- Traveler choices: destinations, geolocation consent, preferences, favorites and itineraries.
- Hotel operations: property, team, campaign, application and payout information.
- Service events: searches, clicks, provider redirects, audit and security logs.
- Support and concierge messages.
3. Purposes and legal bases
- Perform the requested account and platform service: contract.
- Secure the service, prevent fraud and measure reliable operations: legitimate interests.
- Meet accounting, tax and legal duties: legal obligation.
- Use device geolocation: only after the traveler’s explicit action and consent.
- Send optional marketing: consent, withdrawable at any time.
4. Recipients and transfers
Access is limited to authorized HMBotel staff and necessary infrastructure, email, analytics, support and AI processors under contract. Connected providers receive referral data needed for handoff and attribution. HMBotel does not send full conversation history to the external AI model when the configured private mode disables provider storage. International transfers, if any, use an applicable adequacy decision or appropriate safeguards.
5. Retention
Account data is kept while the account is active and then for the applicable limitation period. Security logs are retained only as long as proportionate to security needs. Marketing contact data is removed on withdrawal or after the applicable inactivity period. Accounting and payout evidence is kept for legally required periods. Precise operational schedules are maintained in HMBotel’s retention register.
6. Your rights
Depending on the legal basis and applicable law, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent without affecting earlier processing. Contact contact@hmbotel.com. You may also complain to the competent data-protection authority.
7. Separate choices
Accepting platform terms is not consent to marketing, geolocation or non-essential cookies. Each optional purpose has a separate, unselected control. Refusing an optional purpose does not prevent access to unrelated core services.